Shipping policy

Shipping Policy - Reelaxity

**Overview**
At Reelaxity, we strive to deliver an exceptional shopping experience and are dedicated to getting your orders to you as quickly as possible. This shipping policy outlines our shipping timeframes, associated costs, and international delivery policies.

**Shipping Destinations**
We currently ship orders within the United States. We also accept orders from a number of other countries. For an updated list of countries we ship to, please visit the "International Shipping" page on our website.

**Shipping Costs & Order Processing**
*   **Domestic Orders (within the United States):** Shipping costs start from **$5.99** and may increase based on package weight, delivery destination, and chosen shipping speed.
*   **International Orders:** Shipping costs vary significantly by destination. The final shipping cost will be calculated at checkout once the final shipping address is provided.
*   **Order Processing:** An additional processing fee of **$2.99** may be applied to some orders to cover packaging and preparation costs.

**Shipping Estimates & Processing Times**
*   **Processing Time:** Order processing and preparation for shipment takes **1-3 business days**.
*   **Domestic Shipping Times:**
    *   Economy Shipping: **5-8 business days**.
    *   Standard Shipping: **3-5 business days**.
    *   Expedited Shipping (for an additional fee): **1-2 business days**.
*   **International Shipping Times:** Range from **10-21 business days**, depending on the destination, chosen shipping method, and customs clearance processes.

**Order Tracking**
Once your order has been shipped, you will receive an email containing a tracking number. You can use this number to track your package's journey via the shipping carrier's website.

**Important Information**
*   **Customs Clearance (for International Shipping):** You (the customer) are responsible for any additional customs duties, import taxes, or fees imposed by your country. Reelaxity assumes no responsibility for these charges.
*   **Shipping Delays:** All stated delivery times are estimates and are not guaranteed. We are not responsible for any delays caused by shipping carriers or circumstances beyond our control, such as natural disasters or strikes.
*   **Delivery Address:** You are responsible for providing a correct and complete delivery address. We will not be responsible for packages lost due to an incorrect address provided by you.
*   **Damaged or Lost Items:** If your product arrives damaged or if the package is lost, please contact our customer service at support@reelaxity.com within **7 days** of receiving the package or the estimated delivery date.

**Changes to the Shipping Policy**
Reelaxity reserves the right to modify this shipping policy at any time. The policy in effect at the time you place your order will apply.

**For Inquiries**
For any inquiries concerning our shipping policy, please do not hesitate to contact us via email at: **support@reelaxity.com**.